Apr 09, 2022
In Tips and Tricks
Running a franchise can be a difficult balancing act – operators must weigh the demands and performance goals of head office against the needs of the employee contact list specific region, while making a profit at the end of the month. Scaling a franchise takes a lot of hard work, and it gets harder and harder as you grow. "The way I like to explain it is that if I have one store and open three more, it doesn't mean my business is suddenly going to employee contact list become 300% more profitable," Michael, CEO and co- founder of Mold Busters. Golubev explains. “But that means my business will become 300% more complex. Maybe even more than that! » That's why Golubev and the rest of the Mold Busters team strongly believe in efficiency and streamlining. A critical part of the employee contact list growing any franchise is learning to manage complexity as the business grows – something Golubev calls “doing more with less.” “But the other half is, at the same time, that we work in an area where customer service is critical to employee contact list our business,” he continues. “So while we want to work smarter and more efficiently, we absolutely cannot sacrifice the quality of our customer service in the process. And that's especially true in this area of environmental services. Where customers put their health and well-being in your hands. Mold Busters customers invite specialists to their homes to employee contact list help solve a difficult and sensitive problem. Golubev and his team do not take this trust lightly and have made it their mission to ensure that customer needs and comfort are always the top priority. Call tracking that empowers businesses to employee contact list do more Fortunately, Mold Busters quickly found a tool that would allow them to meet two needs in one go: CallRail's advanced call tracking and analytics.